Whether you have a question about document eligibility or need technical support for your upcoming session, our team is ready to assist. As a digital-first service, email and live chat are the fastest ways to reach us.
For general inquiries, booking issues, or technical help:
Our online notaries are available for bookings during the following times:
I can’t find my video link: Please check your “Junk” or “Spam” folder for an email from Vancouver Notary Service. Your link is also available by logging into your [User Dashboard].
I need to reschedule: Per our [Terms and Conditions], you can reschedule your appointment up to 24 hours in advance via the link in your confirmation email.
My document was rejected: Please email our support team with the details. While we do not offer refunds, we can provide a statement of authority explaining the legality of BC Remote Commissioning to the receiving party.
While all our sessions are conducted securely online, our administrative headquarters is located in Vancouver: Vancouver Notary Service 1904-907 Beach Ave Vancouver BC
Note: We do not accept walk-ins. All services are strictly by online appointment.
